Return & Refund Policy
Return & Refund Policy
Last Updated: 19/01/2026
You have the right to cancel your purchase within 14 days of receiving your order, in accordance with distance selling regulations.
How to Request a Return
To exercise your right of withdrawal:
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contact us via email before returning the product
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include your order number and reason for the return
Return Conditions
To be eligible for a return:
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the product must be unused
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the product must be returned in its original condition
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the return must be shipped within 14 days after the withdrawal request has been approved
Return Shipping
The customer is responsible for return shipping costs unless otherwise stated.
Refunds
Refunds are processed within 14 days after we have received and approved the returned product.
The refund will be issued using the same payment method used for the original purchase.
Non-Approved Returns
We reserve the right to deny refunds if the product is used, damaged, or incomplete.
